The dyPAS (dynamic Process Application Server) developed by Proceedit is being recognized as the best Methodology & Technology for BPM Process Standardization

With the traditional IT approach (tailor made projects for each customer) and the usual way to use BPMS technologies by BPM technologists (almost all the configuration of the process class, personal tasks forms, data model, business rules, automatic tasks, … is made on the platform), the effort for massive BPM adoption and the technological complexity generated (see next figure) by hundreds of Process Class that are required to deploy and maintain is simply not possible to afford by mid and small size organizations.

proceedit considers that the clue to overcome these tremendous barriers of effort and complexity goes through a drastic change of paradigm in the BPM Industry. Indeed, We stand for applying the new value chain Co-development > Standardization > Reutilization > Low Cost that is, in our opinion, the only way to achieve a massive, affordable and sustainable BPM Process adoption, especially when we are talking about the mid/low-end market.

After 4 years of intensive development, piloting and testing efforts, proceedit announces the availability of the first full operative version (already in operation) of its methodological and technological platform dyPAS (dynamic Process Application Server) that, combined with any of the BPMS platforms available in the market today, provides an easy to use and maintain, flexible, robust and resilient engine for BPM Process Classes standardization.

The dyPAS outcome is to manage in a fast, flexible and efficient way the definition, refinement and evolutionary change of the forms, views, data models, and workflows trough the usage of dynamic parameters & business rules associated with the automation of business processes. 

Using our dyPAS technology for BPM Process Classes development, we apply several methodological rules:

•  Only one Process Class for each business process type,
• Only one Form Class for each Process Class,
• Real time dynamically generated Views of the Process Form Class customized on the fly at the instance level depending on: Process Task Class, Customer, User and Device requesting the form, and other contextual variables, parameters and business rules,
• Unified Process Data Model (Business Ontology) for all Process Classes
• Continuous unique version of each Process Class serving all customers but customized on real time, 
•  ... and till nearly 40 standardization rules.

And this all managed from a single centralized system which handles the real-time behavior of all the forms and workflows of all automated processes in one or more organizations, both in terms of:

• What information to display and how to manage it,
• The Process Forms Views behavioral characteristics in front of the User depending on: the Process Task, the Client, the User and the Device from which the user accesses the system, and
• The behavior of the workflow in each use case, depending on the real time business rules constructed and served on the fly, according to the present business scenario.

The above behavior is sustained in the architecture showed in the figure here below, being the main applied concept the separation in different areas and supporting platforms (BPMS and dyPAS respectively) what refers to Workflow management and what refers to the Data, Forms and Rules management.

proceedit methodologies and technologies are the clue for full, efficient and resilient BPM Process co-development, standardization & reutilization and then permitting to eliminate the existing barriers for the massive BPM adoption

With the traditional IT approach (tailor made projects for each customer) and the usual way to use BPMS technologies (almost all the configuration of the process is made on the platform) by BPM technologists,  the analysis, development, integration, testing and implementation of a BPM Process Class of average complexity (around 20 tasks) supposes and average effort of around 1.000 man-hours*, including in this figure the efforts on the customer side to define requirements, testing and training users and administrators of the BPM Process Class. 

In addition to that, the evolutionary maintenance of each BPM Process Class consumes on a recursive many highly skilled business and technology human resources and then leading to hidden but high and frequently recurrent process operating costs that reduces the savings obtained by the implementation of the BPM Process Class.

Taken in account that an average sized organization has a list of around 200 business process to be automated in a first wave, this cumulated effort of around 200.000 man-hours per organization is the main real barrier that has avoided till now the massive adoption of BPM, especially in mid and small size organizations. 

proceedit considers that the clue to overcome this tremendous barrier goes through a drastic change of paradigm in the BPM Industry. In our opinion, as we show in the following figure, the value chain Co-development > Standardization > Reutilization > Low Cost is the only way to achieve a massive, affordable and sustainable BPM Process adoption, especially when we are talking about mid and small size organizations. 

In fact, the unique Business Model and methodological and technological approaches applied by the Multinational Technology Cluster proceedit when building and customizing BPM Process Classes, were created and had been successfully implemented specifically to implement the above value chain on an efficient self-sustainable way.

This is reflected in the following figure were we show how our dyPAS (dynamic Process Application Server) technology brings proceedit and its Cluster Members the capability to co-develop and standardize BPM Process Classes, and this permits the reutilization of these BPM Process Class among many customers, and this drives to drastic reduction of the process implementation/use costs which, in turn, makes this BPM Process Class affordable and sustainable, even for mid and small size organizations,  and then this fact feedback this virtuous circle by incrementing the reutilization of the Process Class and again reduces cost and … in a never-end very powerful fedback booster of massive BPM adoption.

* Data obtained from the results of our BPMS, BPM & BPaaS Market Survey 2014. You can contribute to this survey at the following link: https://es.surveymonkey.com/s/LHKY2FL

If you are interested, you can see partial preliminary results of our BPM Survey at the following link: https://es.surveymonkey.net/results/SM-87TRMB6/

 

Proceedit BPaaS offers a package of 6 high value outcomes derived of the automated operation of business processes from the Cloud

proceedit offering in BPaaS services from the Cloud combines different methodology and technology services in a package of 6 high value added advantages as shown in the following figure:

proceedit cluster consultants apply Operational Excellence methodologies in order to discover, formalize, normalize and optimize the business processes of their end customers.

In a second step, proceedit technological consultants automate the optimized processes by using the best technologies in the market for building and integrate the three main architectural IT layers:

• Modernization of the legacy layer by applying ASM (Automated Software Modernization) 100 % automated and 100 % iso-functional technology.
• Creation of the SOA interoperability layer to insure the interconnection between legacy and procedural layers.
• Developing or customizing the procedural layer by massive, affordable and sustainable deploying of BPM processes on the BPMS platform our end customers decide to use.

In addition, the last step, applying micro-Outsourcing (µBPO) methodologies and technologies in order to squeeze process operating cost and to homogenize and optimize SLAs as much as possible.  

The above combined strategy in business process operations brings to the organizations three main high value advantages:

• Saves money by reducing operating costs around 70 % representing an average of US$ 0.7 net savings per process task performed.
• Allows continuous monitoring of the process operations proportioning real time KPIs to have a detailed insight and be capable to detect and react to resolve exceptions and optimize processes performance.
• Permit a deeply tracing and continuous automated audit of the process operations in order to know what, who, when, how and why the different process tasks have been performed. 

Therefore, proceedit provides a complete and differential value proposal by applying the BPaaS modality to serve process operations of their end customers from the Cloud.

Do we have to consider BPM/BPMS a threat against ECM, DMS, ERP, CRM, SCM more “traditional” applications?

Many discussions arise around the contest among what we could call the “traditional” registering and transactional applications (ECM, DMS, ERP, CRM, SCM, …) by one side and, by the other side, the new players, procedural applications, mainly represented by BPM Processes developed on BPMS platforms.  

This conceptual fight has been created and continuously feedback by several market strategy factors:

1.     As a reaction against the announced BPM tsunami, around five-ten years ago some software vendors of “traditional” registering and transactional applications decided to include workflow module as a procedural extension of their platforms. This strategy has failed.

2.     Most recently, some of these registering and transactional software vendors has decided to change the above strategy and extend the value of their offering by buying a BPMS software vendor company, and then incorporate their technology in its product scope but as a separated product, not trying to arrive to a real product integration.

3.     And last but not least, to even increase the complexity, some BPMS software vendors have decide to include registering and even transactional module in its originally only BPMS focused platform.

As a result of those tendencies and the contradictory messages of the software vendors, end customers as very confused about the new IT architecture paradigm and where to put every each available application piece in order to build a robust, well organized and resilient IT building. 

The confusion has even increased with the irruption of the new mobile and social groups of applications.

In our opinion, all the above types of applications have an important and necessary role in the new IT architecture paradigm. 

As we try to reflect in the following figure, ECM/DMS applications are essential to manage the content, ERP/CRM to keep records/transactions, like taking a picture of what has happen and, finally, BPM/BPMS drives the action.

A BPM Process, like in a movie, is allowing the different scenes (tasks) flow along the life of the process, permitting to the different actors (people, applications, systems, machines, sensors, ..) play their role at the right moment that the scrip (the process class) requires their contribution: 

• In certain scenes from the movie, documents and other content is even required to be used, or to be created and recorded and then the BPM Process manages the automated interactions with the ECM/DMS. 
• In other moments of the process, data from transactional applications is required to fulfil process requirements and then the BPM Process recovers and presents this data in an automated way.
• In addition, finally, normally at the latest steps of the movie, all the necessary data to complete a transaction has been already collected, verified and approved and then the BPM Process is automatically creating the transaction against the transactional application(s).

In this cooperative model, all the pieces are required, have an equally important role for achieving a smooth, as much automated as possible business operations. In addition, a new player appears: the SOA layer, the main success factor in the interoperability among the different combined applications. 

Therefore, in our opinion, there is no discussion about the matter, no contest at all; BPM/BPMS is not trying to substitute the traditional applications but to orchestrate all them together to obtain a much more efficient support to the business operations the organizations are running day to day.

Indeed, we consider it is not possible a massive implementation of BPM with success without insuring a solid, well organized and performing registering and transactional IT layer.

BPaaS served from the Cloud combined with µBPO strategy is becoming the coolest IT trend for attaining and sustaining Operational Excellence

The high demand from the organizations to attain an maintain competitive positions by cost effective optimization of their business processes, is leading to an aggressive adoption of Business Process as a Service (BPaaS) solutions for horizontal as well as vertical business processes. 

Through the creation of a feature-rich integrated platform delivering consistent business outcomes, BPaaS solutions on the Cloud are automating business processes by creating easy accessible workplaces using few internal Information Technology (IT) resources and much less internal IT infrastructure. 

 

As all type of organizations realize the necessity for increasing the agility of business processes, along with cost control measures, they are more and more discovering and exploring how to deploy cost effective BPaaS solutions for greater flexibility, informed decisions, and accelerated performance along with simplified operations. 

These BPaaS business solutions are crucial for increasing the transparency and effectiveness of business operations, and they lead and support the implementation of the “Extended Organization” concept. Indeed, these business solutions create virtual networks amongst employees, managers, directors, stockholders, agents, partners, distributors, suppliers, customers, students, fans, citizens, users, applications, systems, machines, sensors and other internal and external actors involved in the business ecosphere extended to the IoT (Internet of the Things) concept.

These nets of automated but previously formalized, normalized and optimized relations applying OPEX (Operational Excellence) methodologies, are being capable to deliver high value process outcomes and other benefits including: 24/7 global operations capabilities; real-time process monitoring, traceability and audit; simplified-optimized operations; supervision only by exception; and accelerated performance. 

In addition to the above, BPaaS solutions redefines the traditional Business Process Outsourcing (BPO) solutions by blending it with cloud technology and then allowing a very surgical outsourcing, not by full departments or processes as it was usual till now, but for just some specific process task at determined moments when it is convenient to outsource them in order to reduce its cost, insure specific SLAs for specific customers, cover internal resources defaults or satisfy non-planned picks on demand.

With the globalization of markets and the advent of the Cloud technology, organizations of all sizes are on the way of adopting BPaaS solutions to refine their business agility and to build cost effective business practices and, therefore, Business Process Management (BPM) solutions by applying the Optimization > Automation > micro-Outsourcing value chain, that we can summarize on the BPaaS concept, are not just expected to break through the initial cautious approach, but are also being considered as a solution for gaining the competitive edge through cost effectiveness and consistency of business outcomes across all processes.

In fact, this vision is confirmed by the consensus of different forecasts for global Business Process as a Service Market and Cloud BPM that is to grow by a factor of around 7 times during the next 5 years, which represents an average growing factor of 32 % per year.

 

Artículo: "Modelos de Adopción BPM" en la revista bspreviews

Josep Mª Cos, Director General de proceedit ha participado en la revista bspreviews, en el número de octubre 2014, con un artículo explicando los Modelos de Adopción BPM

Lo podéis ver en:

 http://www.bspreviews.com/la-apuesta-es-cloud/Modelos-de-adopcion-BMP.pdf

os recomendamos también el artículo "Cloud BPM: Procesos de Negocio como un Servicio" escrito por el gurú español Pedro Robledo:

 http://www.bspreviews.com/la-apuesta-es-cloud/Procesos-de-negocio-como-servicio.pdf

proceedit Academy guides organizations and professionals towards Process Excellence teaching practically about OPEX, BPM-SOA and mBPO methodologies & Technologies

According to our BPM Market Surveys the highest barriers and brakes for a massive deployment of BPM Processes in the organizations

• Cultural barriers of managers and users for BPM adoption and change management issues.
• Business process discovering, mapping & optimization.
• Difficulties on the integration with the existing corporate Applications.

proceedit Academy has born to help our partners and end users to overcome these difficulties that block them the way towards reaching their Process Excellence.

With an offering of 20+ professors and 50+ seminars, courses and workshops, specialized on teaching by practice the proceedit‘s value chain: Optimization (OPEX), Automation (BPM-SOA) and µOutsourcing (mBPO), all supported on a powerful Virtual Campus, proceedit Academy represents a solid offer for professionals and organizations interested on this matters.

As you can see in the following diagram, our academic offer is organized in four domains: Strategy, Business, Operations & Technology and three levels: Generalist, Specialist and Expert, conforming in that way a complete Career Plan with different itineraries specially designed for each specific requirement.