Providing the
automated BPM Processes on the BPaaS model developed by proceedit represents a big technological challenge.
Not less than 12 different products and services (Iaas, PaaS, OCR/ICR, BPMS, BRMS, ECM, DSM, ESB, ADs, LDAPs, CRM, ERP,
BI, BAM…), provided by several
technological suppliers as well as end users need to be integrated, combined
and supported by proceedit technicians to provide smooth operation and compliance
with the SLA of the BPM Processes already in operation as BPaaS.
Those elements are
structured in what we call the “BPaaS
Architecture”, made up of a
matrix of five vertical layers: Infrastructure (IaaS & PaaS),
Contents (SSE, DBs, DMS, ECM…), Applications, Processes and Operational Support,
and three horizontal columns: Administration (ESB & Ads and LDAPs),
Core elements and User Interfaces, as is shown in the attached figure.
proceedit is not only responsible for developing the BPM Processes and supporting their
operation but also for integrating and maintaining the different content
providers, applications and infrastructure that interact with these processes,
not only the ones supplied by proceedit but also, in most of the cases, with the existing end
user corporate applications.
This interaction of
the BPM Processes with the different
applications and content providers is kept by means of the SOA layer managed by the ESB.
Users are managed by interacting with the end users’ AD or LDAPs.
Finally, users interact
with the BPM Processes through
different kinds of interfaces that proceedit can deploy for that purpose.
Organizing this complexity
provides a high added value to BPaaS End Users at a very reasonable cost.
No comments:
Post a Comment