Seminari Cloud & BPaaS: Barcelona, dimarts 17 de Març

Agenda | Inscripció | Consulta

Seminari Cloud & BPaaS Barcelona, dimarts 17 de Març Data Center de Colt

Colt i proceedit els conviden a descobrir com els serveis Cloud IaaS & PaaS, combinats amb els serveis BPaaS d'automatització de processos de negoci,  poden transformar la seva empresa i llançar-la cap a un nou estadi d'eficiència; sense inversió, sense riscos i a costos variables "on-demand"

Cloud i BPaaS > la manera intel·ligent d'automatitzar els seus processos de negoci des del núvol

Es un plaer per nosaltres convidar-los al seminari de presentació dels nostres serveis combinats Cloud - BPaaS, que es celebrarà el proper dimarts dimarts 17 de Març al Data Center de Colt situat al carrer Acer 5 de Barcelona amb la següent agenda: 10:00 Recepció d'assistents. 10:15 Benvinguda, presentació del acte i de la aliança Colt-proceedit. 10:20 Presentació dels serveis Cloud IaaS & PaaS de Colt, gestionats sobre tecnologia VMware. Infrastructura de Colt. Serveis de Cloud virtual, privat i híbrid. 11:00 Descans i cafè. 11:30 Presentació dels serveis BPaaS (Business Process as a Service) de proceedit per a la automatització eficient dels processos de negoci empresarials. Metodologia, tecnologia, model de negoci i casos d'èxit. 12:10 Col.loqui. 12:30 Visita al Data Center de Colt (opcional). 13:00 Agraïment i comiat. Per temes de seguretat d'accés al Data Center, per a poder accedir al seminari és obligatori el registrar-se amb anterioritat, indicant el seu DNI,  Serà un plaer retrobar-nos en aquesta nova ocasió i poder ajudar-los a prendre decisions en temes tan estratègics per a la seva empresa. Sergi Martínez, Cloud Sales Manager - Spain sergio.martinez@colt.net Jordi Morera, Director de Desenvolupament de Negoci jordi.morera@proceedit.com +34 660 437 871

www.colt.net   │  www.proceedit.com

Why not going BPaaS by proceedit now! No CAPEX + NO OPEX + 60 - 70 % savings & from the Cloud

Español

>  Would you like to start your first or next BPM process within weeks,

>  With a 100 % personalized solution, fully integrated with your corporate applications and with your data and documents residing where you tell us, all supported on the IBM technology and safety,

> With no investment, no worries or technological risks, no fixed commitments, at low on-demand cost, all included in a single monthly fee which, incidentally, is amortized over the first week of the month?

Are you interested in this topic? ... please, continue reading.

Experience shows that automating business processes through BPM has a potential of between 60 and 70 % reduction of tangible operating costs, apart from other intangible benefits.

Nevertheless, deployment of automated processes progresses slowly due to the brakes, barriers and excuses we have all suffered:

"No budget available" (even not to save?).

"The issue is being studied by IT, we must first define an architecture, select tools, negotiate with suppliers, justify the investment, ask .. and get budget, hire and train staff ... a couple of years, hopefully".

"We don't know how to begin, how we define our processes?".

"An external consultant company has to guide us in how to do it but ... it is very expensive and, again, we don't have budget".

"We have already started in BPM but it has been a disaster, expensive, slow, cumbersome and users against".

"In the cloud nothing, all must be at home, we don't trust on it".

"And what do we have to do with the already implemented processes on the BPMS platform we bought a few years ago and has become obsolete, or it costs us a fortune every year to keep it updated?".

... are you familiar with the above sentences?

But meanwhile, your process is still there, being performed manually, every day, every hour, with great effort of your employees, with very little influence in how things are done and they could be done better, with little control ("sometimes I think it's a miracle that we don't make more mistakes"), unable to trace or audit it and, ultimately, losing money every day and you taking risks!

What to do?

Talk to us, use us, we break all these barriers with our model of rapid deployment of automated processes from the cloud, with no investment at all, without fixed commitments, without any technological worry or risk, with solutions always updated and 100 %customized to your particular requirements, 100 % integrated with your corporate applications.

And all this, with your data and documents residing safe "at home" (if you want, of course), at low cost, with a monthly on-demand fee that pays for itself in the first week of use and ah!, very importantly, with IBM technology and safety below.

Hard to believe it? Try us, it will cost you anything except a few hours of your time to explain how you would like your employees to work ... or they explain how themselves, that sometimes is better.

Thanks for your time. I await your call or email, we will not disappoint you, you have my word.

What is “BPaaS” BPM Adoption Model for BPM Processes deployment?

As commented in one of ours recent posts, by "BPM Adoption" we understand the way that some organizations have undertaken to relieve, optimize, automate and outsource part of their business processes, with the ultimate aim of achieving and maintaining the Operational Excellence that ensure them a sustainable competitive advantage.

To simplify our analysis, we have grouped the various strategies of BPM Adoption usually followed by organizations in four archetypal models, which we have called "Process Team", "Cloud", "Consulting" and "BPaaS".

Each model is characterized by the decision organizations have made in terms of the Mode of Development of the automation solutions, differentiating whether they do or plan to do by internal or external means; and the Mode of Operation of such automation solutions, differentiating if they do or plan to do either on internal systems (on-premises) or external (on Cloud or on an external Data Centre).

Under the “BPaaS” model, the last of the four BPM Adoption Models analyzed in this series of posts, both the development of automation solutions and their exploitation, are external, thus combining the features of the "Consulting" model and the "Cloud" models as it is shown in the next figure:

Under this model complete and integrated services are provide, but with two substantial differences with other models:

• The automation solution, even is available as a more or less standard and packaged solution, although it requires some customization for each client (at least for the initial configuration and integration with corporate applications Client); or, the solution, that was initially developed for a first client, becomes standard, and then can be used in the future for third party customers with similar needs, again with the required customization for each new client.
• Other services called BPO (Business Process Operation and Business Process Outsourcing) can be incorporated into the value proposition of the service provider to provide them in the form of personal services that go beyond pure computer service applications.

In this case then, the main and only external actor, is the so called BPaaS Services Operator Services, who integrates various products and services, and builds a packaged offering, including the development, customization and integration of applications and, in some cases, physical operation of certain tasks in the business process in behalf of the Customer; thus acting as prime contractor in front of the customer, for the various products and services including personal ones, required to automate and operate the corresponding business process.

Under this model, the BPMS Platform used loses most of its relevance (except giving prestige to the Operator and then security and confidence to the Client), since what matters is that the solution is the best suited to the client's needs with effortlessly development and customization with maximum flexibility, and that the operator can meet the SLA (Service Level Agreement) committed to the Customer.

Under this scheme, many other tools appear on stage (OCR, ICR, ECM, DMS, BRMS, DB, ESB, SSO, ...) to build the technological ecosystem required for an automated, safe and efficient operation of the deployed business processes.

The Cloud used in this model can be Public, in which case, the security of Client data and documents are the responsibility of the Operator and this delegates it to the data center providing IaaS and PaaS services.

However, many customers prefer their data and documents remain on their own servers, whether they installed internal (on-premises) or external (Private Cloud), thus the need to operate models Hybrid Cloud appears as a mixture of the Public Cloud certain characteristics of on-premises.

In our opinion, the standardization that allows the reuse of process automation solutions for all business customers requiring this type of solution, is the key for this model being sustainable and so successful, achieving significantly reduction of  both CAPEX (CAPital EXpenses) and OPEX (OPerating EXpenses) regarding to others BPM Adoption Models.

 

4 different BPM Adoption Models followed by organizations for the deployment of BPM Processes

By "BPM Adoption" we understand the way that some organizations have undertaken to relieve, optimize, automate and outsource part of their business processes with the ultimate aim of achieving and maintaining the Operational Excellence that ensure them a sustainable competitive advantage.

Our view is that, to go this way, organizations must rely on two master columns:

1.     OPEX (Operational Excellence), BPM and Change Management methodologies, and

2.   A set of technologies that, combined together and integrated with corporate legacy applications, provide efficient solutions to automate its business processes.

For a few years (not more than a decade), organizations have implemented various strategies to make progress towards the adoption of BPM, strategies that we call "BPM Adoption Model" and discussed in this post.

To simplify our analysis, we have grouped the various strategies BPM Adoption Models usually followed by organizations in four archetypal models, which we have called "Process Team", "Cloud", "Consulting" and "BPaaS".

We have based the allocation of an organization to a specific BPM Adoption Model depending on its position in terms of two characteristics that have considered the most essential in relation to this positioning:

1.     As to the mode of development of the automation solutions, differentiating whether they do or plan to do by internal or external means; and

2.     As to the mode of exploitation of such automation solutions, differentiating if they do or plan to do either on internal systems (on-premises) or external (on Cloud or on an external Data Centre).

This dual classification allows us to define the following BPM Adoption Model quadrant:

Obviously, it could happen that a determined organization has applied or going to apply a strategy that, in fact, is a combination of several of the above listed  archetypal models.

Nevertheless, the simplification achieved by segmented the BPM Adoption Model analysis into the four models mentioned in previous paragraphs, will help us better understanding the scenario and to make a qualitative attempt and quantitative description of the situation of organizations in BPM Adoption Model and foreseeable future developments.

We have to keep in mind the fact that many organizations have evolved their initially established BPM Adoption Model depending on the results that they have been progressively obtained and the successive brakes and barriers they have been found along their BPM Processes implementation journey.

Proceedit BPaaS offers a package of 6 high value outcomes derived of the automated operation of business processes from the Cloud

proceedit offering in BPaaS services from the Cloud combines different methodology and technology services in a package of 6 high value added advantages as shown in the following figure:

proceedit cluster consultants apply Operational Excellence methodologies in order to discover, formalize, normalize and optimize the business processes of their end customers.

In a second step, proceedit technological consultants automate the optimized processes by using the best technologies in the market for building and integrate the three main architectural IT layers:

• Modernization of the legacy layer by applying ASM (Automated Software Modernization) 100 % automated and 100 % iso-functional technology.
• Creation of the SOA interoperability layer to insure the interconnection between legacy and procedural layers.
• Developing or customizing the procedural layer by massive, affordable and sustainable deploying of BPM processes on the BPMS platform our end customers decide to use.

In addition, the last step, applying micro-Outsourcing (µBPO) methodologies and technologies in order to squeeze process operating cost and to homogenize and optimize SLAs as much as possible.  

The above combined strategy in business process operations brings to the organizations three main high value advantages:

• Saves money by reducing operating costs around 70 % representing an average of US$ 0.7 net savings per process task performed.
• Allows continuous monitoring of the process operations proportioning real time KPIs to have a detailed insight and be capable to detect and react to resolve exceptions and optimize processes performance.
• Permit a deeply tracing and continuous automated audit of the process operations in order to know what, who, when, how and why the different process tasks have been performed. 

Therefore, proceedit provides a complete and differential value proposal by applying the BPaaS modality to serve process operations of their end customers from the Cloud.

BPaaS served from the Cloud combined with µBPO strategy is becoming the coolest IT trend for attaining and sustaining Operational Excellence

The high demand from the organizations to attain an maintain competitive positions by cost effective optimization of their business processes, is leading to an aggressive adoption of Business Process as a Service (BPaaS) solutions for horizontal as well as vertical business processes. 

Through the creation of a feature-rich integrated platform delivering consistent business outcomes, BPaaS solutions on the Cloud are automating business processes by creating easy accessible workplaces using few internal Information Technology (IT) resources and much less internal IT infrastructure. 

 

As all type of organizations realize the necessity for increasing the agility of business processes, along with cost control measures, they are more and more discovering and exploring how to deploy cost effective BPaaS solutions for greater flexibility, informed decisions, and accelerated performance along with simplified operations. 

These BPaaS business solutions are crucial for increasing the transparency and effectiveness of business operations, and they lead and support the implementation of the “Extended Organization” concept. Indeed, these business solutions create virtual networks amongst employees, managers, directors, stockholders, agents, partners, distributors, suppliers, customers, students, fans, citizens, users, applications, systems, machines, sensors and other internal and external actors involved in the business ecosphere extended to the IoT (Internet of the Things) concept.

These nets of automated but previously formalized, normalized and optimized relations applying OPEX (Operational Excellence) methodologies, are being capable to deliver high value process outcomes and other benefits including: 24/7 global operations capabilities; real-time process monitoring, traceability and audit; simplified-optimized operations; supervision only by exception; and accelerated performance. 

In addition to the above, BPaaS solutions redefines the traditional Business Process Outsourcing (BPO) solutions by blending it with cloud technology and then allowing a very surgical outsourcing, not by full departments or processes as it was usual till now, but for just some specific process task at determined moments when it is convenient to outsource them in order to reduce its cost, insure specific SLAs for specific customers, cover internal resources defaults or satisfy non-planned picks on demand.

With the globalization of markets and the advent of the Cloud technology, organizations of all sizes are on the way of adopting BPaaS solutions to refine their business agility and to build cost effective business practices and, therefore, Business Process Management (BPM) solutions by applying the Optimization > Automation > micro-Outsourcing value chain, that we can summarize on the BPaaS concept, are not just expected to break through the initial cautious approach, but are also being considered as a solution for gaining the competitive edge through cost effectiveness and consistency of business outcomes across all processes.

In fact, this vision is confirmed by the consensus of different forecasts for global Business Process as a Service Market and Cloud BPM that is to grow by a factor of around 7 times during the next 5 years, which represents an average growing factor of 32 % per year.