Although it is
really heavy to accept, in fact everybody prefers better not to talk about,
after enormous efforts that lasted not less than 30
years, one full generation, and veritable fortunes spent; the day to day operations
of most of the traditional business depends, essentially, on what people is
doing even manually or manually transferring information from one to another
silo of information.
The following figure
reflects this typical current scenario:
One could say, OK,
no problem: “our competitors are more or less in the same situation”, “we have been
very disciplined buying every single new miraculous tool that hardware and
software vendors have recommended us, then, we are 100 %
automated, really at the technological edge”, “why to change when we are
leaders in our market, our sector, our segment, our town, our neighborhood or
our “whatever”?
Remember my words,
one day these people will wake-up, have a look at the window and see a Google or
Amazon drone knocking at the window glass trying to sell them at half the regular
price the product they are so proudly and profitable selling in their close,
protected, comfortable niche for years when not decades.
This is not a
nightmare, is just happening quarter after quarter in many different sectors
they have been till now feeling fully protected forever with apparently
indestructible barriers (distance, taxes, lack of information, human-local
service required, language, regulations, size, excellent personal service or
whatever, …). What happens that has destroyed this Arcadia? We could easily say:
“Is the technology stupid”!
The question is: What
do we have to do to compete with business born already 100 %
automated? Surrender? Go on vacations? Retire yourself to the mountains? Just
waiting this fashion will pass away? Change to another sector not yet under
threat … for a while?
The answer is very
easy, innovate in business
process automation,
fight with the same arms, use your advantages being small flexible, quick
deciders, imaginative …
“But this requires very sophisticated knowledge out of
our scope and supposes big investments affordable only for the biggest
corporations, …”
Excuses! Look at the
next figure:
You need only to
install an additional technological piece between your current silos of
information and your users, the BPM Layer,
and make an intelligent use of your business knowledge and innovation skills by
continuously applying the OPEX > BPM
> µBPO value chain to your operations reducing your indirect personal
costs by a 70 % as we resume in this last figure:
“But Sir, to follow your recommendation we would need
to buy the different software and hardware pieces, integrate it, contract consultants
technicians to develop our BPM applications and support all this infrastructure
on a 24/7 level of service but we can’t afford
this!”
Not at all! Go BPaaS
(Business Process as a Service), everything served from the cloud paying a
monthly fee just for the demanded consumption of the required resources. With
no investment at all, no delays, no minimums, no complications, no short-mid-long
term compromises, paying on a monthly basis not more than one fourth (< 25 %) of the tangible savings obtained.
Does it sounds good?
Go ahead now! Don’t lose time, remember, a drone is on the way to your backyard,
if you allow it to invade your business niche by not drastically improving your
operations now, with no delay.
